Make & Receive Calls

Call your customers
automatically.

Make outbound calls, set up a phone menu for inbound callers, record conversations, and build voice reminders — without a traditional phone system.

99.9%
Call success rate
40+
African carriers connected
20+
African language voices
Call centre agent handling automated and inbound calls

Outbound call

Appointment reminder

"Your appointment is tomorrow at 2pm. Press 1 to confirm."

Call connected

Today

284
Calls made
91%
Answered
Multi-carrier
Hubtel + AT voice routing
IVR builder
Visual flow designer
TTS + STT
Multilingual voice synthesis
Recording
Per-call audio capture
What you get

Everything you need to call your customers at scale.

No PBX hardware. No complicated phone systems. Connect and start making calls in minutes.

Automatic outbound calls

Call customers automatically for reminders, alerts, and confirmations — your system dials, no staff needed.

Phone menu for inbound calls

Set up 'Press 1 for sales, Press 2 for support' — route callers to the right team automatically, any time of day.

AI voice assistant

Let an AI voice answer calls, collect information, and resolve simple queries — before passing to a human agent.

Record every call

Record calls for quality checks, dispute resolution, and training. Stored securely and searchable by date and agent.

Text-to-speech calls

Type your message and HOVA calls your customer and reads it out — in English, Twi, Hausa, French, and more.

Listen in on agent calls

Supervisors can quietly listen to live calls, or jump in to help an agent — without the customer hearing.

Scheduled call reminders

Schedule automatic callback reminders for missed calls or unresolved cases — never let a follow-up slip.

Call reports and analytics

See call volume, answer rates, duration, and agent performance — with daily and weekly breakdowns.

Team managing automated calls

"We automated 5,000 appointment reminder calls a month. No-shows dropped by 38%."

— Dr. Ama Darko, Operations, Lister Hospital Ghana

Real examples

Who uses voice calls — and how.

Appointment reminders
Healthcare

Appointment reminders

Call patients the day before their appointment — they press 1 to confirm or 2 to reschedule. No-shows drop 40%.

Loan repayment reminders
Finance

Loan repayment reminders

Automatically call customers when payments are due — reducing defaults without manual calling teams or extra staff.

Emergency notifications
Operations

Emergency notifications

Instantly call hundreds of staff or customers with critical alerts — power cuts, system outages, urgent announcements.

Logistics

Delivery confirmation calls

Call recipients before a delivery arrives so they know to expect it — reducing failed deliveries significantly.

Government

Citizen notifications

Reach voters and citizens with important announcements via automated calls to any phone, anywhere.

All

Customer satisfaction surveys

After a service call, ask for a rating automatically — 'Press 1 for excellent, 2 for good' — with zero staff effort.

For developers

Live in minutes.

Simple REST API. SDKs for Node.js, Python, PHP, Go, Java. Sandbox included.

Direct connections to 40+ African carriers
99.9% uptime SLA
Full sandbox for testing
Real-time call event webhooks
View API docs
Node.js · Make an automated outbound call
import { Hova } from '@hova/sdk';
const hova = new Hova({ apiKey: process.env.HOVA_API_KEY });

const call = await hova.voice.call({
  to: '+233244123456',
  from: '+233302000001',
  tts: {
    text: 'Hello! Your appointment is tomorrow at 2pm.',
    voice: 'en-GH-female',
  },
  record: true,
});

console.log(call.callSid, call.status);

Start making automated calls today.

Connected to 40+ African carriers. Pay per minute — no setup fees.

Get started free