Your name on every call you make.
Replace 'Unknown Number' with your brand name, logo, and reason for calling — displayed natively on the recipient's screen before they answer. Increase pick-up rates by up to 3× with network-verified caller identity.
Everything you need.
Brand name display
Your company name appears on the recipient's screen instead of a phone number — even on the first call.
Logo on screen
Your brand logo is displayed alongside your name on Android and iOS devices — building immediate visual recognition.
Call reason display
Show a short reason for calling — 'Appointment Reminder', 'Order Delivery', 'Account Alert' — before the customer picks up.
Network-level verification
HOVA's branded calling is verified at the carrier network layer — not a CNAM lookup. Spoofing is technically impossible.
Multi-market coverage
Branded display across MTN, Vodafone, Airtel, Glo, and other major carriers in 18 African markets from one integration.
Easy brand registration
Register your brand once, and it applies to all outbound numbers on your HOVA account. No per-number configuration.
Call outcome analytics
Track answer rates, call duration, and customer engagement by call reason — and A/B test different branded reason strings.
API-driven call reasons
Set the displayed call reason dynamically per call via API — personalise the reason to the customer and context.
Live in minutes.
Simple REST API with SDKs for Node.js, Python, PHP, Go, and Java. Production-ready in minutes.
import { Hova } from '@hova/sdk';
const hova = new Hova({ apiKey: process.env.HOVA_API_KEY });
// Make a call with branded identity
const call = await hova.voice.call({
to: '+233244123456',
from: '+233302000001',
branded: {
displayName: 'Ecobank Ghana', // Shown on screen
logoUrl: 'https://cdn.ecobank.com/logo.png',
callReason: 'Account Security Alert', // Context shown before answer
},
tts: {
text: 'Hello, this is Ecobank calling about recent activity on your account...',
voice: 'en-GH-male',
},
});
console.log(`Answer rate prediction: ${call.brandedMetrics.predictedAnswerRate}`);Built for every industry.
Bank fraud alerts
Customers are 3× more likely to answer a branded bank call vs an unknown number — critical for fraud prevention.
Delivery confirmation calls
Drivers calling to confirm delivery locations are identified as your brand — not a random number.
Appointment reminders
Clinics and hospitals calling patients with branded identity see significantly higher call completion rates.
Collections & debt recovery
Compliance-friendly collection calls with verified brand identity — reducing disputes and improving contact rates.
Customer satisfaction surveys
Branded post-interaction survey calls achieve higher participation and more honest responses.
Sales outreach
Sales teams calling prospects with your brand displayed see meaningfully higher answer and conversion rates.
Works great with
Programmable Voice
The underlying voice engine powering all branded calling functionality.
Own Your Brand
Extend your brand identity across SMS sender IDs, WhatsApp profiles, and the platform.
SIP Trunking
Connect your on-premise call centre to HOVA and add branded calling to existing infrastructure.
Make every call count
Brand registration takes under 48 hours. 3× answer rates from day one.