Branded Calling

Show your business name
when you call.

Instead of showing a random number, your customers see your business name and logo on their phone screen — so they know it is really you calling.

Verified
Caller display name
Branded
Logo and call reason
Trust
Distinguishable from spam

Incoming call

YB

Your Bank

✓ Verified Business

📋 About your account
📵
Decline
📞
Accept

Without HOVA

+233302000001

Often ignored or blocked

With HOVA

Your Bank

Recognised brand

Verified
Caller display name
Branded
Logo and call reason
Ghana-first
MTN, Vodafone, AirtelTigo
Audit trail
Every call logged
What you get

Your brand, on every call.

Stop customers ignoring your calls. Show them exactly who is calling — and why.

Your name on every call

When you call a customer, their phone shows your business name, logo, and reason for calling — not a mystery number.

Network-verified identity

Your branded caller ID is verified by the mobile network — so it cannot be faked or spoofed by fraudsters.

Show the reason for calling

Display a short message like 'About your order' or 'Account update' — customers know before they pick up.

Combat call fraud

Scammers impersonating your business become easy to spot — your verified branded calls look completely different.

See your pick-up rate

Track how many branded calls get answered vs anonymous calls — measure the real impact on customer connection.

Works with your existing calls

Branded Calling works alongside your current phone system and HOVA outbound calls — no change to your setup.

Available across Africa

Roll out branded calling in Ghana, Nigeria, Kenya, and 15+ more African markets from one dashboard.

Quick setup — under 48 hours

Submit your brand and logo, we verify your business and get it live within 48 hours. No technical work needed.

Professional making a branded business call

"Our collection team's pick-up rate went from 23% to 71% after switching to Branded Calling."

— Finance Director, Access Bank Ghana

Real examples

Who uses Branded Calling — and how.

Banks & mobile money
Finance

Banks & mobile money

Stop customers ignoring your calls about fraud alerts, low balances, or overdue payments — they answer when they see your name.

Clinics & hospitals
Healthcare

Clinics & hospitals

Patients answer appointment reminder calls when they see their clinic's name — reducing no-shows significantly.

Delivery companies
Logistics

Delivery companies

Drivers calling to confirm delivery are answered more often when the caller ID shows your company name clearly.

Telecoms

Telecoms & utilities

Outage alerts, account updates, and service calls get higher pick-up rates when branded clearly with your name.

Government

Government services

Citizens answer important calls from government agencies when the number is clearly labelled as official.

Collections

Debt collection

Collection calls answered more often when the caller is clearly identified — reducing bad debt faster.

Put your brand on every call.

Setup in under 48 hours. Available in Ghana and 17 other African countries.

Get started free