NewHOVA now supports TikTok & Instagram messaging โ€” Africa's first unified CPaaS + CCaaS + UCaaS platform.Explore
Now live across Africa & beyond

One platform.
Every channel.
Zero limits.

HOVA unifies CPaaS, CCaaS, and UCaaS into a single intelligent platform โ€” SMS, WhatsApp, Voice, TikTok, Instagram, and more.

99.9%
Uptime SLA
8+
Channels
10ms
Avg latency
Omnichannel overview
๐Ÿ’ฌ
WhatsApp
2,841 msgs today
๐Ÿ“ฑ
SMS
1,204 msgs today
๐ŸŽต
TikTok
876 msgs today
๐Ÿ“ท
Instagram
643 msgs today
AI
AI Composer drafted 3 campaign replies in the last 5 minutes...
Trusted by teams at
EcobankMTNJumiaFlutterwaveSafaricomPaystack

All your channels.
One inbox.

Send, receive, and automate messages across every channel your customers use โ€” without switching tools.

Messaging
๐Ÿ’ฌ
WhatsApp
Official Business API. Two-way messaging, templates, and automation.
๐Ÿ“ฑ
SMS / MMS
Bulk and transactional SMS with real-time delivery reporting.
๐ŸŽต
TikTok
DMs and comment replies from within your unified inbox.
๐Ÿ“ท
Instagram
DMs, story mentions, and automation at scale.
Voice & Video
๐Ÿ“ž
Voice
Cloud calling, IVR, and call recording built-in.
๐ŸŽฅ
Video
Embed programmable video and broadcast to any scale.
๐Ÿ”Š
Branded Calling
Show your brand on every outbound call.
Email & Web
โœ‰๏ธ
Email
Transactional and marketing email in the same platform.
๐ŸŒ
Web Chat
Embeddable live chat widget for your site or app.
AI
โœฆ
AI Composer
Generate messages, replies, and campaigns with AI.
๐Ÿค–
AI Studio
Build, train, and deploy AI agents for customer interactions.

Your agents.
Supercharged.

Give your team a unified inbox that brings every conversation from every channel into one powerful view.

๐Ÿ—‚๏ธ

Unified inbox

WhatsApp, SMS, TikTok, Instagram, Voice โ€” all in one queue, automatically routed.

๐Ÿค–

AI bots & automation

Deflect common queries automatically with smart bots that know when to hand off to a human.

๐Ÿ“Š

Real-time analytics

Track response times, resolution rates, and agent performance live.

Agent inbox
AK
Ama Kwansah
Hi, I need help with my order #4421...
WhatsApp
JM
James Mensah
When will my account be verified?
SMS
FA
Fatima Al-Hassan
Loved the new product drop! ๐Ÿ”ฅ
Instagram
KB
Kofi Boateng
Can I reschedule my appointment?
WhatsApp
Team workspace
Channels
# general
# product
# support
# marketing
DMs
Ama K.
James M.
Fatima A.
AK
Campaign is live! ๐Ÿš€ First results in 10 min.
10:31 AM
JM
WhatsApp delivery at 98%. Crushing it.
10:33 AM
FA
AI Composer drafted 40 replies already ๐Ÿค–
10:35 AM
Message #general...

Your team,
always in sync.

Replace Slack, Zoom, and your phone system with one integrated workspace โ€” built into the same platform your agents use.

๐Ÿ’ฌ

Team Chat

Threaded channels, DMs, and file sharing โ€” all within HOVA.

๐ŸŽฅ

HD Video Calls

One-click meetings with screen share, recording, and AI transcripts.

๐Ÿ“ž

Cloud Voice

Business calling with IVR, call routing, and voicemail-to-text.

๐Ÿ—‚๏ธ

File Sharing

Share, preview, and collaborate on documents inside every conversation.

Write once.
Personalise at scale.

Generate, translate, and personalise messages for any channel in seconds โ€” with tone control, multilingual support, and campaign-ready output.

๐ŸŒ

Multilingual

Draft in English, send in Twi, French, Hausa, or Swahili.

๐ŸŽ›๏ธ

Tone control

Switch between professional, friendly, urgent, or empathetic voices.

โšก

Campaign generator

Paste a product brief, get a full campaign โ€” subject lines, body, CTAs.

AI Composer
Prompt
Write a WhatsApp message announcing our Black Friday sale โ€” 30% off all plans, ends Sunday.
Tone
ProfessionalFriendlyUrgentEmpathetic
Language
EnglishFrenchTwiHausaSwahili
Generated message
AI
๐ŸŽ‰ Big news! Our Black Friday sale is here โ€” enjoy 30% off all HOVA plans. Reach more customers on WhatsApp, SMS, TikTok & more for less. Offer ends Sunday. Claim your discount โ†’
142 chars ยท WhatsApp ready

Built for Africa.
Loved by operators.

โ€œ

We replaced three separate tools โ€” our SMS provider, live chat, and call center โ€” with HOVA. Delivery rates went up, costs went down, and our agents are finally working from one screen.

AO
Abena Osei
Head of Customer Experience ยท Ecobank Ghana
โ€œ

The TikTok inbox integration alone has transformed how we handle Gen Z customer support. HOVA is the only platform doing this on the continent at this level.

TA
Tunde Adeyemi
CTO ยท Jumia Nigeria
โ€œ

From WhatsApp campaigns to voice IVR, everything runs on HOVA now. The AI Composer saves our team hours every week on message drafting alone.

MK
Mwangi Kariuki
VP Growth ยท Safaricom Business

Pay as you grow.

No upfront contracts. Top up your balance in cedis and pay only for what you use โ€” or choose a subscription when you're ready.

Starter
For small teams getting started with omnichannel.
Free
Pay-as-you-go from โ‚ต0.05 / msg
  • Pay-as-you-go credits
  • WhatsApp + SMS + Email
  • 1 inbox seat included
  • AI Composer (50 msgs/mo)
Most popular
Growth
For growing teams scaling communications fast.
โ‚ต749 / month
Includes โ‚ต150 monthly credit top-up
  • โ‚ต150 credit monthly top-up
  • All 8 channels unlocked
  • 5 agent seats
  • AI Composer unlimited
  • Analytics dashboard
Enterprise
Custom for large orgs with advanced needs.
Custom
Volume pricing in GHS available
  • Dedicated credits & volume pricing
  • White-label options
  • Unlimited seats
  • SLA + dedicated support
  • Multi-org management

All prices in Ghana Cedis (GHS / โ‚ต). Payments accepted via MTN Mobile Money, Vodafone Cash, and card.

Africa's unified
communications platform.

Join thousands of businesses reaching their customers wherever they are.